Feedback

Away from far better the latest bad over the past long-time. Can not believe exactly how inexperienced, and you will completely amazingly foolish beyond believe, the folks are very at this credit commitment. You will find come purchasing a percentage otherwise several so much more in the other borrowing unions to possess my fund to save me personally the brand new stress away from coping that have stupid some one. One dilemmas the newest Department away from borrowing from the bank unions is the place so you’re able to file problems. Just like the Massachusetts attorneys generals office does not manage all of them.

Poor update I have actually viewed

Worst posting I’ve ever seen. The outdated on line banking was far superior than simply the new that. Left my personal last lender because of a bad improve and shortly after 15 years which have DCU I am provided leaving.

DCU user once the 2015 and you will departing

I was a good DCU affiliate because 2015 and was able a beneficial 100% fee history for both an auto loan and you may a credit card. To your application revise within the later 2023, I got difficulties logging in and you can and then make money. For that reason, I redirected my personal expenses repayments to many other cards. We obtained a notice to possess a great equilibrium out of 63 cents, punctually titled to settle they, and you will claimed the fresh new tech activities. Unfortunately, my inquiries weren’t handled. Throughout the adopting the billing duration, a balance off $1 and several dollars try once more energized that we repaid. Support service has no clue or no other charges would-be added int he 2nd recharging cyclee even worse DCU faster my personal borrowing from the bank limitation from $10,000 to $0 and you may said my personal account just like the unpaid into the credit bureaus, and this decreased my credit history from the 108 facts-to have 63 cents. I am already disputing so it which have DCU while the credit bureaus, but I would personally warning anyone to closely check out the prospective implications ahead of using their functions.

They lost my car name file

Hello, I am writing to offer my feedback concerning means an important file are mishandled addressed by the DCU. I’m most upset one my Identity document are mailed over to me personally with no tracking facts loans Montevallo as a result of USPS. In my opinion is terrible negligence. When i achieved off to new DCU just after waiting couple of months, I was informed the fresh new Label file is actually distributed 1 month just after the loan was reduced. Yet not, I’ve perhaps not obtained any label file when you look at the post. I appeared that have local USPS and additionally they totally could not shade the new delivered send. I became hence offered to visit DMV with a beneficial Lien discharge page and you will works regarding base. This is very frustrating and you may awkward for my situation. You will be charged me to get content. If only there were top processes in place in the 1st and so i would not have never ever lost a significant.

Bad Customer service

DCU ‘s the poor hands-down. I became closure during the on my Car finance and you may ended up choosing DCU. They accepted my loan and requested us to discover a free account hence hit a brick wall 3 x. New it requested me to contribute post that we was is actually in a position to unlock a subscription then once two days, my application for the loan was not nonetheless accepted and up on contacting it told you said the terminated and are generally disappointed. Its therefore ridiculous when you urgently need the auto loan. The consumer service agent wasn’t anyway empathetic.

Terrible Lender with no ATMs and you can Horrible Support service

If you miss the days of prepared within the long lines so you can withdraw funds from the financial institution, following DCU is your lay! My home is a busy town, yet DCU have hardly any metropolitan areas right here. In addition, its ATMs try no place become receive besides from the actual financial. This is the just financial for the 2020 one to still preserves much time lines meeting the doorway into the the average go out. If you would like call the lending company, anticipate to be addressed rudely. When using DCU to possess automobile-pay choice that have debtors, you can expect long change-to minutes so you’re able to reflect money have been made. This lender was terrible to have so many reasons to enter into. Avoid them!